Property Continental Privacy Policy
Who we are
We are Propertycontinental.com. And our address is F2, 228 Pampisford. Company Number: 90911435 We can be contacted at info@propertycontinental.com
Introduction
We are committed to protecting your privacy. This policy explains how and for what purposes we use the information collected about you via Propertycontinental.com (referred to below as “this Site”). Please read this privacy policy carefully. By using this Site and any services we offer via this Site, you are agreeing to be bound by this policy in respect of the information collected about you via this Site.
If you have any queries or comments about the policy or our use of your personal information, please contact in writing to: Property continental F2, 228 Pampisford Road CR2 6DB Surrey Croydon.
In general, we use the information we collect about you to:
- help our members provide more personalised services to you
- improve the features and services we offer
- Support our own marketing and promotion efforts.
Personal information collected
When you visit, or use the services on this Site, you may be requested to provide certain information about yourself, including your name and your contact details. We may also collect information about your use of this Site as well as information about you from the emails or letters sent to you. Finally, we may collect information about your property and the type of property you wish to purchase.
Information collection and use
Your information will allow us to provide you with access to all parts of this Site and to supply the services and features that you have requested. We may combine the information to identify patterns which we can use in our marketing and to help us develop, administer, support and improve our services and features.
In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to this Site or our services. Furthermore, we might also use your information to email you with details about any other products or services which we offer which may be of interest to you. If you do not wish to be contacted in the future, please contact us at info@propertycontinental.com and tell us.
The following features, by their character, require and make use of personally specific information.
Sending emails
The information that you complete on the “contact seller” forms on this Site is recorded by us and is sent to the seller that you wish to contact. This helps them provide you with a more personalised service.
Saving properties
If you “save properties” you are interested in, this information is stored on your own computer as a “cookie”. This information will not be made available to the Estate Agent or Private Seller marketing the property.
Using the “email updates”
If you use the “email updates” feature to receive notification when new properties matching your criteria are added to this Site, we record the settings you use and which properties have been sent to you. We do not make any information about any property that has been sent to you available to our member agents or third parties. If you are signed in when you send an email to an estate agent, we include your settings to help the estate agent to provide more personalised services to you.
Who has access to the information you provide or we collect
We retain access to all personal information that we have collected from you.
If our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
We will not otherwise disclose, sell or distribute your information to any third party without your permission unless we are required to do so by law.
Access to, changing or removing the information we hold
Users of this Site can request we provide them with a copy of the personally identifiable information we hold by contacting us info@propertycontinental.com. You may ask us to make any necessary changes to ensure that such information is accurate and kept current. We may charge a small administration fee to cover the data search, preparation and delivery.
Cookies and tracking
Like most websites, we use “cookies” to enable us to personalise your visits to this website, make simpler the signing-in procedure, keep track of your preferences and to track the usage of this website. Cookies are small pieces of information that are stored in the hard drive of your computer by your browser. Your browser will have the option to prevent websites using cookies (your browser’s help screen or manual will tell you how to do this), but please note that this may reduce the functionality of this Site and other websites.
Like all websites, our servers automatically record “log files” containing information about the volume and characteristics of our website traffic e.g. IP address, numbers of pages viewed, length of time spent on site. We use log files to build pictures of how our site is used that help us to monitor and improve the service. We cannot identify you from your log files.
This Site uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services which are linked to website activity and internet usage. Google may also transfer this information to third parties where necessary to do so by law, or where such third parties process the information on Google’s behalf. Google will not link your IP address with any other data held by Google. You may reject the use of cookies by selecting the suitable settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Security, storage and transfer of information
The computers that store the information are kept in a secure facility with controlled physical access and we use secure firewalls and other measures to restrict electronic access.
All of the information we collect or record is restricted to our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information.
We will retain your information for a rational period or for as long as is required by law.
Changes to the policy
We may change this policy from time to time as we add new services or features or in response to changes in the law or our commercial activities. Any changes to this policy will be posted on this Site.
